Custom Software Development
Friday, May 17, 2013
Managing volumes of enterprise data which is growing continuously and delivering specific and useful information to them are some of the major challenges these days. To keep pace with such challenges, new BI trends provide quick notification of business, advanced reporting, analytical capability, data comparison and strategic management.
Some of the forces that has changed the face of Business Intelligence are:
- 1. Mobile BI – BI tools use mobility component in order to give benefits like control of GPS signals, graphical query methods, global analysis, animated displays and integration with different ERP apps which will also increase enterprise’s ROI.
- 2. Cloud BI – Cloud BI is quicker, easier and inexpensive than other traditional BI tools. This will lead to a path from on-premise BI tools to cloud BI tools. This reduces the burden on internal IT resources and increases elasticity of those resources.
- 3. Big Data – Business Intelligence involves data governance that helps to manage data across enterprise. Inter-departmental data sharing is done in more affordable manner with the use of this data governance component.
- 4. Agile BI – Decision support in conventional and operational BI is faster than old traditional BI due to which companies are looking forward to features like speedy change and agility in such tools.
- 5. BI-specific Database Management System (DBMS) – BI-specific DBMS is specially designed for businesses that are relatively large and active in nature. It mainly focuses on tasks like data reporting and analysis.
- 6. Collaborative BI– Social or collaborative approach of BI increases the accuracy and decreases the confusion during data sharing. This data sharing is done among peers instead of accessing it from central source. Collaborative BI increases involvement of people in whole organization to work together and solve problems.
- 7. Visualization – Refined information graphics increases exposure of data in organizations. Interactive pie charts and 3D bar graphs maintain interest of user in BI tool.
- 8. BI Tools over different standards – Rapidly changing businesses create a demand for business intelligence technologies to implement various enterprise standards. So, BI technologies that are more active, flexible and available in wide range will emerge.
- 9. Multiple BI Tools – It is a fact that one single vendor cannot address all needs of BI; due to this scenario a single enterprise uses various BI tools for their work.
- 10. User Friendliness – One of the current trends of business intelligence is user friendly feature. This feature gives more control to the user by providing semantic layers and search boxes. Demand for user self-service feature in BI tools is increasing as it reduces waiting time of the users while processing requests. Self-service feature permits users to satisfy their own needs, solve ad hoc queries and perform exploration of data relationships.
Wednesday, May 15, 2013
Even though Mobile CRM offers several benefits, there are certain challenges which users face such as failure in accessing real-time data of clients, inability to generate reports/data/records on the spot, delay in data insertion, long process of sales activity, delay in tracking, managing or increasing service requests, and so on.
Functionality of mobile CRM is similar to desktop CRM software; however, it has advanced mobile features in addition to it. It is designed in such a way that it gives finest user experience, security and organizational manageability. Mobile CRM retains connection with the prospects, so that selling can be done on-the-go and hot leads can be responded to immediately.
It helps in interacting with individuals or group of users such as sales rep, field service workforce, technicians and other mobile workers in order to access their preferences. These people need to access updated information before they start any task; which is possible with mobile CRM. For an instance field sales persons need to gather customer information before their visit. They can then initiate their order, generate invoices and update sales data from the customer’s location itself and can avoid manual entries later. An overall past scenario can also be easily viewed which includes business trends and order statuses.
Benefits of Mobile CRM:
- User friendly interface
- Availability of latest data anywhere anytime
- Compatible with all mobile devices and all CRMs
- Quick Search facility
- Increase in productivity of work teams
- Precise data results
- Connection to social network profiles of clients and prospects
Labels: Mobile CRM
Monday, May 13, 2013
Value proposition of mobile solutions for enterprises:
- Increase in Productivity: Enterprise solutions are made compatible with various mobile devices and tablets to help employees to work more efficiently
- Flexibility to Access: Mobile enterprise solutions give a primary benefit to access enterprise’s information system anywhere and anytime. For e.g. field workers are not bound to desktop PCs to retrieve information, they are now capable of making on the spot decision making
- Cost Reductions: Enterprise mobility leads to substantial savings of communication costs. Maintaining a simple network used for mobile solutions is easier than maintaining a complex network used by big stand-alone devices
- Precision: Continuous data transfer, organization and updating the data is done very precisely with the help of mobile enterprise solutions. Also, the data generated in this manner is highly accurate and has negligible amount of errors in it
- Reaction: Mobile enterprise offers the ability to receive quick response and enterprises can stay updated with acute information and react to it accordingly
- Governance: An unmatched level of control over enterprise information, processes and people is achieved. Location of professionals and status of current data can be easily captured
A successful mobile enterprise solution makes your enterprise more competitive in today’s world. There are some barriers in the path but understanding those barriers and overcoming them gives you a clear objective of mobilization of enterprise. Today every decision maker is investing more on mobility for their enterprises to gain competitive advantage in terms of ROI and business growth. Hence, it is seen that different mobility services play a fundamental role in ongoing mobilization of enterprise.
Thursday, May 2, 2013
Infographics is a graphical and visual representation of data used to present complex data quickly and clearly. Infographics can improve understanding by using graphics to increase its visual ability, patterns and trends. Initially it was used by technical writers, scientists, educators and mathematicians, but today its scope has increased across industries to visually display the details and benefits of their solution to their audience.
Features of Infographics:
- An independent message in a whole
- Viewer friendly in nature
- Timeline presentation of an event
- Involvement of signs, maps, charts and data presentation
- Motion images, audio and video messages
- User interactivity
- Dynamic in nature
- Shows cause-effect relationships of data
Components of Infographics:
Infographics consists of three main components: visual, content and knowledge. Visual component includes colors and graphics in it. Graphics visual contains two parts- theme and reference. Theme is a compulsory part of infographics and it decides how the data will be represented while reference uses icons to point out some important part of data. Statistics in the data form the content which can include census data, reports, etc. Knowledge contains facts related to data that is to be presented.
Absence of any one of these components may not create a good infographic. If there are no facts included it limits decision making. Visual components help you bind with your audience. Lack of proper content and statistics reduce popularity amongst viewers.
Benefits of Infographics:
- Easy understanding of connection between any two stages of an event
- Charts solves the problem of dealing with tables containing large quantity of numeric data
- Maximum data in minimum space with no loss in the quality
- Fast access to different websites by links on infographics page
- Data retention rate increases
- Conviction in lesser time
Future of Infographics:
Infographics has been gaining wide popularity and acceptability over the past few years. Design is done in such a way that a concept is understood in one glance only. With every day passing it is getting more refined. Initially only static images were being used but now motion images and animations are also a part of infographics. Animations provide a self-explanatory narration of data. Voice overs can be combined with animations making infographics very eye-catching. Increased use of social media and mobile devices gives rise to interactive infographics. With the widespread use and multiple benefits, very soon infographics will evolve as THE medium interactivity and user- generated content.
Tuesday, April 16, 2013
Microsoft Dynamics AX can help organizations solve critical problems by streamlining BI access and use for individual workers. This is essentially done by delivering self-service information through personalized Role Centers and familiar analysis, reporting, and presentation tools. Instead of providing only transactions and input, Microsoft Dynamics AX is designed to make it easy for users to collect the critical information they need. You can even expand options for BI delivery by including customized key performance indicators (KPIs) and scorecards—to individuals, managers, and collaborative teams.
Business Benefits of BI in AX include:
- Automate and improve reporting
- Focus on improved performance
- Free up monetary resources
- Improve inventory management
- Take estimation techniques out of pricing
- Gain complete control over variances
- Align sales and production
- Achieve consistent results
With the different BI elements in AX, one can provide a clear, consistent view of corporate information to help all your employees make better decisions and improve performance. Proactively detect and alert the team about potential issues at the earliest possibly stage. Go beyond reports that tell you what happened to ask why – find out the reasons behind performance and use this insight to improve.
The BI options also provide a central, visible overview of the entire company, uniting data from multiple business systems such as your ERP, CRM, payroll, point-of-sale, and bespoke systems. See how any part of your business is performing, and remove conflicting versions of data.
With the new features in BI in AX, the chore of time-consuming, manual reporting, and frees your staff to undertake analysis that will actually impact business performance. You want to know your most profitable products, customers, and sales regions? You want to know the worst performing inventory items? Ask the right questions and you can continually fine tune your business and get ahead of the competition.
Business Intelligence and Reporting for AX lets you create metrics and reports once, then export and re-use them anywhere inside or outside your organization, regardless of different data sources. This means you can finally achieve reporting and analysis consistency across business units, regions, and companies - no matter what source systems are used.
Throughout your organization, decisions are made every day. But how informed are they? Are your employees relying on a little bit of data and a lot of gut instinct? Make performance information pervasive and ensure that facts form the foundation of solid decisions.
Tuesday, March 26, 2013
You've handled project management issues, managed deployment timelines, got change management in place and solved the nightmare of data migration. All with a single, best-of-breed ERP implementation. However not much has been said and done about Service Management as part of your ERP's best practices. What do you do to meet customers' needs?
Core Service Management functionalities in your ERP will allow you to develop agreements and subscriptions, define resources, handle service orders and customer inquiries, and manage service delivery.
In spite of these basic features service personnel face business challenges such as:
- Inefficient management of after-sales service
- Improper segregation of service types
- Classification and arrangement of AMCs
- Inability to automate addition of new clauses in service
- Haphazard engineer-specific allocation of service issues and problems
- Inability to generate service reports with precision
So how do you go about making the most of Service Management from your ERP implementation?
If your ERP does not meet these requirements, consider a service management add-on. Essentially the add-on should facilitate seamless fully-connected after sales service. An efficient Service Management module should also allow you to:
- Optimize your service supply chain with complete inventory tracking
- Provide superior customer service checking on customer's warranty agreement and the relevant issues
- Efficiently create and close agreements for service maintenance and other after-sales services
Must-have features include:
- Support tracing & tracking of service requests
- Manage contracts, invoice and pricing
- Appendage of new fields on new tasks allocation
- MIS reports for assessing SLA and order level
Good-to-have features include:
- Support multi-level object maintenance
- Sales order reference management for identifying service
- Real-time statistics on cost and revenue
Once you've incorporated a service management add-on that helps you accomplish most of these features you can expect to equip your business to manage after sales service activities efficiently, control overall costs, boost service performance management and proactively provide after-market services.
Labels: ERP Implementation services
Thursday, March 21, 2013
Mobility solutions have provided great support to the dynamic work environment in today’s fast-paced world. But some IT directors hesitate to implement mobility solutions due to certain reasons. Some points of concern include data Security, increasing costs and chances of improper integration with the company network. But the fact remains, that enterprise mobile implementation will not only help organizations save on future costs but will also offer immense flexibility to mobile employees.
A recent market survey of the IT industry indicates that majority of senior IT executives were concerned about data security if mobile solutions are implemented in the enterprise.
With mobility solutions, enterprises can protect important organizational data in several ways. These security options include data encryption, strong password protected system, restricted access to important data etc. These security measures relieve top level decision makers about security and integrity of data.
ROI of Enterprise Mobilization
A typical mobile enterprise plan must look into the procurement costs, the remote accessibility of devices and mobile app platform creation. One needs to look into all the factors collectively along with the essential factor of scalability for the success of the implementation. The ROI of enterprise mobilization can be realized once the costs associated with maintaining a mobile workforce is taken into the equation.
Integrating Multiple Devices
In the current work environment, the concept of bring-your-own-device (BYOD) is growing rapidly. Employees either use their own devices or use company-sponsored gadgets to perform several day-to-day tasks. Laptops, latest mobile devices, tablets, iPads and the like have become an integral part of job for employees who are required to visit client locations as part of their routine schedule. Mobile apps provide comprehensive functionalities to stay updated with current market place on a real-time basis. Enterprises need to implement mobile software in their sponsored devices which support multiple platforms too. This is where the importance of cross platform mobile application comes into play. Implementing smart mobility not proves to be a cost-effective option for enterprises and helps the BYOD trend in many ways!
The development and implementation of an enterprise mobility approach in diverse organizations might prove to be costly and time-consuming. A custom asset management system can boost ROI of enterprise mobility by enhancing information security and promoting third party device integration.